Frequently Asked Questions
Q1. What kind of products and power solutions can you provide?
Since 2009, our factory has provided various power solutions including DC to DC, AC to DC, DC to AC, and AC to AC power supplies. You can buy DC-DC Converters, DC-DC Chargers, Voltage regulators, Adjustable Power Supplies, Power Inverters, Battery Chargers, AC DC Converters, and Switching Power Supplies.
Q2. How do you ensure product and service quality?
All our processes strictly adhere to ISO-9001 procedures. We provide a 12-month quality warranty against the delivery date. If the product does not work properly as described and the issue is proven to be caused by our factory, we will provide exchange services for the same item. Our staff is always here to support you.
Q3. Do you offer custom services based on specific requirements?
Yes, we can provide bespoke services to customers with specific requirements. You can send your detailed specifications, and we will check if we can develop them. We develop new models regularly, or you can send us samples for custom development.
Q4. How can I order and make payment?
Once we clarify your requirements and determine the ideal product for you, we will send a pro-forma invoice. You can pay via TT bank transfer, Western Union, or PayPal as preferred.
Q5. What is your Minimum Order Quantity (MOQ)?
Different products have different MOQs. Generally speaking, our standard MOQ is 10pcs. Please feel free to check with us for specific items.
Q6. What about delivery timelines and shipping options?
If we have stock, we can send goods within 1-3 working days after receiving payment. For non-stock items, delivery takes 1 to 4 weeks. We can ship in small batches by air express or larger ones by container. We utilize convenient maritime transportation options near major ports to optimize shipping.